School Climate & Safety

‘Swatting’ Calls and Lockdowns: Tips for Schools to Ease the Anxiety and Disruption

By Evie Blad — September 22, 2022 4 min read
A male police officer in a dark blue uniform walks between two white police SUVs parked in front of a three-story, red brick school building.
  • Save to favorites
  • Print

A school lockdown can be stressful for students, families, and educators—and that’s true even if law enforcement officers later determine that no one was in any danger.

For the moments students huddle under desks and in dark corners, uncertain of what is happening in their school, it feels like the real thing. The same is true for parents, who receive panicked text messages from their children and often see rumors spread on social media.

Non-drill lockdowns are more common than the public realizes, school safety experts told Education Week. And they’ve been even more common recently as clusters of schools are targeted with “swatting,” in which a caller makes a false claim to police that there is a shooting in progress at a school. Callers may even give specific details, like room numbers, to provoke chaos and an overwhelming response from law enforcement.

See Also

A bald man and a woman with long brown hair tearfully hug a teen girl who is wearing a pale beighe backpack. Three women look on with concerned expressions.
A family shares a tearful reunion after Thomas Jefferson High School in San Antonio, Texas, went into lockdown because of a false report of a shooting.
Kin Man Hui/The San Antonio Express-News via AP

Here are some tips about how to prepare for a range of lockdown events, and what to do after they are over.

Before a lockdown ever takes place:

  • School districts should regularly communicate with families about their plan for lockdown events, what sorts of events might lead to a lockdown, how administrators will determine that a building is safe, and that they will communicate with families during emergencies, said Amy Klinger, co-founder of the Educator’s School Safety Network, a safety consulting organization.
  • Information about lockdown and safety protocols should be included in routine places, like back-to-school materials, so parents can process it in a non-crisis setting, Klinger said.
  • Schools should prepare for potential crisis events by including local law enforcement in safety planning and reviewing logistical issues like building access, said Andrew Lavier, the principal of Alamosa High School in Alamosa, Colo., which locked down because of a swatting call this week.

During a lockdown:

  • Administrators should communicate with families as clearly and specifically as possible about what precautions schools are taking and why, Klinger said. Use tools like mass texting systems to provide frequent updates.
  • Lavier provided multiple updates to parents during his building’s lockdown. Once the classroom involved in the false police report was deemed safe, the district alerted parents through a messaging app that police were carefully sweeping the building as an added precaution.
  • Be sure teachers are aware of the needs of students with disabilities, English learners, and students who’ve experienced trauma or violence. These students may need extra support to conduct safety protocols or to process what is happening.

After a lockdown:

  • Provide teachers and staff ways to debrief about what worked and what didn’t. Lavier, for example, held a meeting the next day to talk through how the procedures they’d practiced in drills worked in a real emergency situation.
  • Use educator feedback as an opportunity to improve emergency plans related to issues like building access, hardware, and plans to reunite students with their families.
  • Educators may find it useful to debrief with students after a lockdown, Klinger said. They can review what procedures they used, how those procedures compared with drills students have done in the past, how students feel now, and how school leaders work to keep them safe. For example, a 2021 Kentucky state resource created with input from educators in Paducah and in Marshall County—two districts that have previously experienced mass shootings—recommends “calm down” strategies that can be used after lockdowns or drills. That might include breathing exercises or asking students to “ground themselves” by naming things they can see, smell, and feel.
  • In the case of a swatting incident, police may have dramatically entered a specific classroom involved in a false report, and those students may need extra support returning to normal. In Alamosa, Lavier and the responding officer returned the next day to calmly discuss the situation with students in that initial classroom.
  • Many districts that have experienced swatting calls have made additional counselors available in the days after the return to class.

Communicating with families after a swatting incident:

  • Inform parents about the nature of the incident and how the district responded. The AASA, the School Superintendents Association, worked with Donovan Communications to create this letter template that may be a useful starting point.

    “While this threat was a likely hoax, we understand the anxiety a situation like this can cause for our families, students, staff, and community,” that letter says. “Please know that our top priority is the safety and wellbeing of our students and staff. We take any and all reports of potential threats seriously, and we are making every effort to maintain an environment where students and staff feel safe.”

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Student Well-Being Webinar
Attend to the Whole Child: Non-Academic Factors within MTSS
Learn strategies for proactively identifying and addressing non-academic barriers to student success within an MTSS framework.
Content provided by Renaissance
Classroom Technology K-12 Essentials Forum How to Teach Digital & Media Literacy in the Age of AI
Join this free event to dig into crucial questions about how to help students build a foundation of digital literacy.

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School Climate & Safety Rising Reports of School Violence Are Pushing Teachers to Want to Quit
Educators are being met with violence and aggression from various sources, and it's causing them to consider leaving the profession.
10 min read
Edyte Parsons, a teacher in Kent, Wash., pictured at her home on July 19, 2024.
Edyte Parsons, a teacher in Kent, Wash., pictured at her home on July 19, 2024. Parsons, who has experienced several instances of physical and verbal aggression while at work, has thought about leaving teaching.
Meron Menghistab for Education Week
School Climate & Safety Opinion ‘We Cannot Stop a Bullet’: A Principal Demands Better Gun Laws
When guns are easily accessible, not even the Secret Service can prevent every threat. Why would we expect teachers to do better?
Tracey Runeare
5 min read
A tangled jumbled line leads from a moment of impact to a clear conclusion: a ban symbol.
Vanessa Solis/Education Week via Canva
School Climate & Safety Roads Around Schools Are Unsafe, Principals Say. Here's What to Do About It
Traffic conditions aren't fully within school leaders' control. But there are still steps schools can take to help students arrive safely.
4 min read
Focus is on a flashing school bus stop sign in the foreground as a group of schoolchildren cross a parking lot with the help of a crossing guard in the distance.
E+
School Climate & Safety Video Should Teachers Carry Guns? How Two Principals Answer This Question
One has two armed school employees. The other thinks arming teachers is a bad idea.
4 min read
People hold signs in the gallery against a bill that would allow some teachers to be armed in schools during a legislative session in the House chamber on April 23, 2024, in Nashville, Tenn.
People hold signs in the gallery against a bill that would allow some teachers to be armed in schools during a legislative session in the House chamber on April 23, 2024, in Nashville, Tenn.
George Walker IV/AP